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Cookie Policy

1. What is a cookie?

Cookies are small data or text files placed locally on your computer or mobile device by websites or applications. These small files can store various types of information, such as your language choice for a specific website, which will allow you to view that site directly in your preferred language on your next visit. Such cookies can serve different purposes.

The Belgian law of June 13, 2005, on electronic communications contains provisions related to cookies and their use on websites. The application of Belgian law derives from the European e-Privacy directive, meaning that the use of cookies and their national regulation vary among European countries that are required to implement the directive into national law.

Cynthia Nzemo Kalumu (Phénix Groupe) (“We/our“) is a company active in the Belgian market and therefore complies with Belgian and European legislation in this area.

2. What are the different types of cookies?

Below are the different types of cookies, each with a distinct purpose and utility:

  • Necessary cookies: These cookies are essential for you to visit and use our website effectively. For example, they enable you to complete forms.
  • Functional cookies: Functional cookies are designed to facilitate the operation of our website, making your visit more pleasant and personalizing your experience. Specifically, this may include cookies that remember your language choice or private account customizations.
  • Analytical cookies: These analytical cookies collect data on how visitors use our website, with the aim of continuously improving your browsing and usage experience for optimal results.
  • Commercial cookies: Commercial cookies collect data on browsing behavior to offer you personalized content and advertising that may be of interest to you. Through these cookies, advertisements for products and services based on your interests may be displayed.

3. Who can install these different cookies?

  • First-party cookies: These cookies are managed and installed by us and are specifically linked to our website.
  • Third-party cookies: These cookies are managed and installed by third parties and allow certain browsing information on our website to be sent to third parties, such as our partners.

4. How long are cookies stored?

Cookies generally have an expiration date, which can vary depending on their purpose.

  • Temporary cookies: Some cookies (session cookies) are temporarily stored on your browser or application and are deleted as soon as you close your browser/application.
  • Permanent cookies: Other cookies will be stored longer on your device. Some may be retained until a predefined expiry date or until manually deleted. These permanent cookies allow us to recognize you on your next visit.

5. What is the purpose of cookies?

Cynthia Nzemo Kalumu (Phénix Groupe) aims to inform you as precisely as possible about the rules governing the use of cookies and the types of cookies it uses on its site. Cookies help Cynthia Nzemo Kalumu (Phénix Groupe) to optimize your website visit, remember your technical choices (such as language preference, newsletter subscription, etc.), and offer you services and offers increasingly tailored to your needs.

To use the Cynthia Nzemo Kalumu (Phénix Groupe) website, it is recommended to enable cookies. If cookies are disabled, we may not be able to guarantee a visit to our site that is free of technical issues. However, you are entirely free to disable cookies if you wish.

We use cookies to enhance your visit and use of our website. The cookies we use are secure. The information we collect with cookies helps us identify any potential errors on our website and offer you specific, personalized services that we believe may be of interest to you.

6. How to manage/delete installed cookies?

You can at any time view, create exceptions for, or refuse the installation of cookies via your browser settings. Installed cookies can also be deleted through your browser settings. To do so, please follow the steps on the following links:

If you wish to decline commercial cookies, you may do so by following the steps on the website: https://www.youronlinechoices.com.